Dealing with Complaints Seminar

Starts 11 March 2010 09.30 - 16.30

Venue Prospero House, 241 Borough High Street, London SE1 1GA

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This popular seminar combines presentations by guest speakers from organisations including Cosmos and Trading Standards, and a workshop where attendees are able to discuss ideas and learn from the expertise of our specialist panel. This seminar is ideal for staff at all levels that deal with customers either face to face, or via another medium.

ATP points: 3.

Contact

Mark McDonald
Email: events@abta.co.uk
Telephone: 020 3117 0551
Fax: 020 3117 0581