BOOKING TERMS AND CONDITIONS
1. To register you must complete the booking form or email events@abta.co.uk your confirmation. All contact details must be provided at the time of booking. A contract will exist as soon as we receive your reservation.
2. Payments may be made in sterling by:
- Cheque, payable to ABTA Ltd
- Credit card (Visa and Mastercard)
- BACS (please contact events@abta.co.uk for payment details).
3. Payments by overseas delegates must be made by credit card.
4. To qualify for the Member registration fee, you must be an ABTA Member and your Membership fees must be up-to-date at the time you register.
5. Where a registration contains misrepresentations about entitlement to the registration fee, ABTA will reserve the right to render the booking invalid and all registration fees will be forfeit. Misrepresentation about status will also entitle ABTA to cancel all other registrations made on behalf of the registered organisation concerned and registration fees will be forfeit.
Note: each delegate registering as a Member must be directly employed by the ABTA Member company concerned. Other delegates, employed by associated companies or as professional advisers to the Member company, will be considered non-Members and must pay the appropriate fees.
6. Delegates may be required to satisfy ABTA of their registration status. Failure to do so will render their registration invalid.
7. To qualify for the ABTA Travel Industry Partner registration fee, you must be a Travel Industry Partner Member and your Membership fees must be up-to-date at the time you register.
8. Your Confirmation Invoice - It is important to check carefully the details of your booking as soon as you receive your confirmation and let us know immediately if any information appears to be incorrect or incomplete. If you want to cancel or change your booking later, you may have to pay amendment or cancellation costs (stated in point 9), which may be as much as the total cost of the booking.
9. Payment is due 30 days of invoice date.
10. Cancellations or amendments must be made in writing to events@abta.co.uk.
11. Cancellations made:
- 8 weeks prior to the event will receive a 100% refund
- 6 weeks prior to the event will receive 75% refund
- 4 weeks prior to the event will receive 50% refund
- 2 weeks prior to the event will receive 25% refund
- In the event of late arrival, unattended events or cancellation of attendance less than 2 weeks prior to the event, no refund will be granted.
12. ABTA will waive or refund all or portion of assessed cancellation fees, in the event that the lost revenue can be recovered by the sale of cancelled places. No refunds will be raised until after the event has taken place.
13. By registering your place you have agreed to accept the terms and conditions and your confirmation of registration will be issued.
14. Confirmation of registration/invoices may be claimed upon receipt of full payment and signature. If you have not received your confirmation invoice after 2 weeks, please contact the Events department (events@abta.co.uk).
15. ABTA reserves the right to change the programme as outlined in pre-event literature and on this website.
16. It may be necessary for ABTA to cancel the event if insufficient delegates book. The event will not, however, be cancelled for this reason fewer than seven days prior to the event.
17. ABTA will not be held responsible for any travel costs incurred should an event be postponed or cancelled.
18. Special Requests and Medical Problems/Disabilities - If you have any special requests (for example dietary requirements), please let us know by completing the special requests field at the time of booking or by email us at events@abta.co.uk. We will pass on all such requests to the relevant venue providers, but unfortunately neither we nor the venue provider can guarantee that they will be met.
19. This contract shall be governed by English Law and the parties to the contract submit to the jurisdiction of the English courts.
